COVID-19 GUIDELINES UPDATE Broad River Animal Hospital - Veterinarian in Norwalk, CT US

COVID-19 GUIDELINES

August 2020 Update:

We are continuing to follow the CDC and AVMA guidelines provided to us, to ensure the safety and well-being of our staff and clients alike.
We are still accepting patients both established and new. We ask everyone to call ahead for any needs including appointments, medications, and food. Please call from the parking lot when here and a staff member will be out to assist you wearing a mask. Rest assured that we are washing our hands between each interaction with clients and pets. 
When scheduling appointments the receptionist will email you a link to our website to go over a few questions that the doctor will need to know ahead of time. We will also ask for a credit card number to put on file for the appointment as we are only accepting them over the phone. We are not accepting cash or checks at this time.
If we are doing a procedure or an appointment that requires paperwork, we will email the paper work to you and ask that you email the signed forms back to us at broadriverah@gmail.com. If you do not see an email, please check your spam folder before calling the office. 
We ask that our clients call us from the parking lot when here for appointments. We have implemented spot numbers to make things run smoother for all. The receptionist will ask for the proper phone number to call once the examination has been done.
For any canine appointments, we will retrieve your pet with our own slip leads (washed after every use) and ask that you un-clip your leashes.
For any feline appointments, we will retrieve your pet from your vehicle. We do ask that you disinfect the carrier before coming to the office. We will then bring the patient inside to be examined and the attending Doctor will call with all exam findings. Any other questions or concerns may be discussed at that time. Once the appointment/phone call is through, the assistant/technicians will bring your pet back to you and the receptionist will email your paid invoice along with any certificates or paperwork you will need. 
We are doing our best to minimize exposure, so unfortunately, at this time we are not making technician appointments for solely nail trims, unless medically necessary. We apologize for the inconvenience. 

Our current hours of operation are:
Monday-Friday:8am-6pm EST
Saturday:8am-2pm EST 

We thank you for your continued support and patience during this difficult time. Together, we will get through this. 

Location

Find us on the map

Broad River Animal Hospital

Our Regular Schedule

Office Hours

Monday:

7:30 am-7:00 pm

Tuesday:

7:30 am-6:00 pm

Wednesday:

7:30 am-6:00 pm

Thursday:

7:30 am-7:00 pm

Friday:

7:30 am-6:00 pm

Saturday:

8:00 am-2:00 pm

Sunday:

Closed

For Appointments

Monday:

8:30 am-6:00 pm

Tuesday:

8:30 am-5:00 pm

Wednesday:

8:30 am-5:00 pm

Thursday:

8:30 am-6:00 pm

Friday:

8:30 am-5:00 pm

Saturday:

9:00 am-1:00 pm

Sunday:

Closed

Testimonials

Read What Our Clients Say

  • "You all are the best! Thank you!"
    Julie F.
  • "We have been going to Broad River Animal Hospital for 20+ years with our Golden's and cat who passed and most recently in the past five years with our rescue Buddy. The staff is always caring and we trust their guidance implicitly."
    Carol O.
  • "My dogs are important to me, so I take them to the best vet! They are professional, knowledgeable, pleasant, helpful, and really like the animals. I have been going here for about 35 years."
    Martha D.
  • ""I've been taking my babies to you since 2007 and everyone knows my little ones. Dr. Stramaglia has diagnosed + saved the lives of 2 of them. All the vets are super and caring as are the front personnel + vet techs. I've even had home visits.""
    Desire H.
  • ""The best veterinary care in the country - Dr. Lamothe always has the best interest of my dog in mind, goes above and beyond to make sure my dog is well taken care of and thoughtfully answers all of my questions.""
    Jennifer W.
  • ""I am a client of many years. Everyone from the front desk staff, to the techs, to every doctor. Broad River is comprised of consistently pleasant, knowledgeable, gentle and compassionate people who provide the utmost in professionalism and care.""
    Colleen P.
  • "I've been coming for 33 years I think that speaks for Itself."
    Arthur S.
  • "Very satisfied. Very thoughtful, nice people."
    Cornelia F.
  • "5 stars all the way! When I first started taking my dog here, he used to shake a lot, now he perks up and loves visiting (despite that sometimes he's poked at :)"
    Effie T.
We thank you for your continued support and patience during this difficult time.